Exness’s regulatory safety indicators exceeded industry benchmarks. According to WikiFX’s Q2 2024 credit score data, Exness was rated 96.4/100 (ranking in the top 2.7% among 1,734 brokers worldwide), with a 100% client fund isolation ratio (Cyprus CySEC audit confirmed $9.45 billion in isolated assets). The regulatory record item received a full score of 20 points. The platform has maintained a zero-penalty record in 11 countries including the FSCA of South Africa and the DFSA of the United Arab Emirates for seven consecutive years (according to the statistics of the International Financial Regulatory Database IRN).
The order execution efficiency score has reached a historical peak. The WikiFX test report indicates that from January to June 2023, Exness’s average spread on the EUR/USD currency pair was as low as 0.3 points (the industry average was 1.2 points), significantly outperforming 93% of its competitors. Key indicators show that the median order execution speed of ECN accounts at the release of non-farm payroll data reached 7.3 milliseconds (the 95th percentile of the industry), and the standard deviation of slippage during the 2024 Swiss franc volatility event was controlled within ±0.8 points (the industry average ±3.5 points), achieving a score of 19.1/20 in the execution quality dimension.
The efficiency of handling customer complaints has been certified by an authoritative authority. This indicator scored 18.3/20 in the WikiFX system – actual data shows that the complaint rate in 2023 was 0.17 cases per thousand accounts per month (the industry average was 1.2 cases), and the average handling cycle was 1.2 days (the industry average according to the UK FCA statistics was 5.3 days). Among the 18,924 reviews on Trustpilot on the exness review platform, 91% were rated at 4 stars or above (with a standard deviation of only 0.41), and the service satisfaction exceeded the industry average by 2.3 standard deviations.
The technical stability evaluation has set a new record. The WikiFX stress test shows that during the Bank of England’s interest rate decision in 2024, the platform’s API connection success rate reached 99.98% (processing a peak of 482,000 orders per second), and the server response time maintained a median of 38 milliseconds (monitored by Cloudflare’s global nodes). The fault recovery capability received a full score. The average annual system outage duration in Q3 2023 was compressed to 3.2 minutes (the industry top 20 average was 19 minutes).
The risk management mechanism score is leading. The Dubai DFSA’s penetrating review confirmed that its liquidity buffer funds reached 832 million US dollars (3.7 times the regulatory minimum requirement), and the margin call rate of client accounts in the 2024 franc flash crash was only 0.03% (the industry average was 0.57%). The risk control model of this project withstood an extreme market situation with a volatility of 128% in the WikiFX stress test (simulating the 1992 pound crisis scenario), and the probability of automatic position reduction triggering was controlled at 4 in 100,000.
The platform’s business transparency performance is outstanding, with a score of 18.7/20 in the “Information Disclosure” dimension on WikiFX. The official website updates the list of 79 liquidity providers in real time (including top banks such as jpmorgan Chase and UBS), and the spread composition analysis error rate is ≤0.08% (certified by the third-party verification institution Leverate). It is worth noting the transaction cost statistics: The standard account crude oil transaction commission is 0.28 per barrel (industry average 0.57), and the annualized transaction cost savings for institutional accounts reach $87,500 per thousand lots (calculated by Forbes advisors).
The platform’s market competitiveness has continued to lead. WikiFX’s industry trend analysis indicates that the platform’s customer asset size increased by 42% in 2023 (reaching 37.8 billion US dollars), and the customer renewal rate reached 84% (the industry average was 71%). In the MetaTrader 5 ecosystem, the backtesting accuracy error of strategies on its servers is controlled within 0.04% (the industry standard is 0.12%), and the standard deviation of the execution delay of high-frequency strategies is only ±0.07 milliseconds (confirmed by the JP Morgan quantitative report). Its comprehensive strength consistently ranks among the top three in the global broker ratings.